Custom Rates: Frequently Asked Questions (FAQ) [Information]

Modified on Fri, 28 Feb at 4:18 PM

These are frequently asked questions regarding markups, wildcards, dimensional weight and ZIP usage:


1. Are markups applied to custom rates?

Yes, custom rates will indeed incorporate mark-ups as long as they are specified within the utilized billing account, as detailed in How does the Markup feature work and how is it applied? [Guide].


2. Can the ZIP Codes be populated as three-digit ones with a wildcard (750*)?

Yes, entering ZIP codes in the format of three digits followed by a wildcard (e.g., 750*) works properly.


3. Can I leave City and State blank if I just want to lookup by three-digit ZIP Code (750*)?

Yes, you can leave the City and State fields blank if your objective is to perform a lookup solely based on a three-digit ZIP Code (e.g., 750*).


4. Does the dimensional weight divisor work with Metric measurements

Yes, support for this has been implemented.

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