How to View the Expected Delivery Date (EDD) [Step-by-Step guide]

Modified on Wed, 8 Apr at 4:42 PM

Once a shipment is created, you can view its Expected Delivery Date (EDD). By default, this date is provided by the Carrier. If the Carrier does not supply an expected date, techTRACK will automatically display a fallback date provided by techSHIP to help you improve delivery planning and performance analysis.

WARNING: The EDD timezone is determined by each Carrier. For consistent reporting, verify the timezone directly with the corresponding Carrier.

NOTE: This feature is available only for supported Carriers. For details, see techTRACK & techAUDIT Supported Carriers - Master List [Guides List].

To view the EDD:

1. Open the tracking details.

NOTE: For a detailed guide opening tracking details, see: How to View Tracking Details [Step-by-Step guide].

2. Locate the Expected Delivery Date field.