Processing Error codes - Solution guides

Solution guides to solve problems captured and categorized by the system when processing orders

Hard 120073 – Missing or Invalid Mail Innovations Package ID [Solution]
When processing an order, you might come across the "Hard 120073 – Missing or Invalid Mail Innovations Package ID" error. This error happens w...
Thu, 4 Jul, 2019 at 6:16 PM
Hard 120105 - Missing or invalid shipper city [Solution]
When processing an order, you might run into the "Hard 120105 - Missing or invalid shipper city" error. This error relates to either: A...
Thu, 4 Jul, 2019 at 6:25 PM
Single manifest mode enabled for (Account). Please switch to master manifest [Solution]
When manifesting, you might come across the "Single manifest mode enabled for (Account name). Please switch to master manifest or override account on b...
Fri, 5 Jul, 2019 at 4:41 PM
1702 The Contract Number is not associated to the Mailed on Behalf (...) [Solution]
When processing orders you might come across the "1702 The Contract Number {0} is not associated to the Mailed on Behalf of Customer Number in the CPC ...
Tue, 9 Jul, 2019 at 1:47 PM
Payment type Third Party not supported in Fedex ECO mode [Solution]
When processing orders you might come across the "Payment type THIRD_PARTY not supported in Fedex ECO mode. Only SENDER is supported by Fedex ECO"...
Tue, 9 Jul, 2019 at 2:53 PM
Invalid SOAP Message (...) Country of Origin element is invalid [Solution]
When processing orders you might come across the "Invalid SOAP message due to XML Schema validation failure. (...): CountryOfOrigin element is invalid ...
Wed, 10 Jul, 2019 at 2:56 PM
Invalid delivery postal code or postal code and province combination [Solution]
When processing orders you might come across the "Invalid delivery postal code or postal code and province combination" error. This error...
Wed, 10 Jul, 2019 at 2:49 PM
Fault - UnrecoverableClientError (...) Country of Manufacture is expected [Solution]
When processing orders you might come across the "Fault - UnrecoverableClientError (...) Country of Manufacture is expected" error. This ...
Wed, 10 Jul, 2019 at 3:02 PM
1100432 Failed to void the shipment. Shipping Error [Solution]
When processing orders you might come across the "1100432 Failed to void the shipment. Shipping error" error. This error message, specifi...
Mon, 5 Aug, 2019 at 5:11 PM
1653 Method of payment Account is not available. Please select another method of payment [Solution]
When processing orders you might come across the "1653 Method of payment Account is not available. Please select another method of payment" error....
Wed, 10 Jul, 2019 at 4:04 PM