Processing Error codes - Solution guides

Solution guides to solve problems captured and categorized by the system when processing orders

6519 – SpecialServicesRequested codDetail - COD not allowed for service type [Solution]
When processing an order, you might come across the “6519 – SpecialServicesRequested codDetail - COD not allowed for service type” error. This occu...
Mon, 22 Apr, 2019 at 5:08 PM
6560 – SpecialServicesRequested codDetail collectionAmount - Invalid currency [Solution]
When processing an order, you might come across the “6560 – SpecialServicesRequested codDetail collectionAmount - Invalid currency” error. This relates ...
Mon, 22 Apr, 2019 at 5:08 PM
Address validation failed - address invalid. Candidate Addresses: [Solution]
When processing an order, you might come across the “Address validation failed - address invalid. Candidate Addresses:” error, followed by a suggested addre...
Wed, 27 Feb, 2019 at 11:25 AM
Error: Failed to import carrier for carrier ID [Solution]
When importing an order, you might come across the “Failed to import carrier for carrier ID: XXXX” error.     This relates directly to a Carrier/Billing...
Fri, 8 Mar, 2019 at 1:58 PM
Error: Missing Client (Client code/name) [Solution]
When importing an order, you might come across the “Missing Client” error. This could relate to two issues: You have a Client created in techShip...
Wed, 27 Feb, 2019 at 11:25 AM
1100548 The weight of an individual piece must be at least 1 lb Shipping Error [Solution]
When processing an order, you might come across the "1100548 The weight of an individual piece must be at least 1 lb Shipping Error".  Feel fr...
Fri, 22 Mar, 2019 at 1:42 PM
1100518 Shipment must be at least 1 lb Shipping Error [Solution]
When processing an order, you might come across the "1100518 Shipment must be at least 1 lb Shipping Error".  Feel free to follow the step-by-...
Fri, 22 Mar, 2019 at 1:46 PM
Failed to fast import: Orders with null shipment weight found. Edit orders first [Solution]
When importing an order, you might come across the “Failed to fast import: Orders with Null shipment weight found” error. This is directly related ...
Mon, 29 Apr, 2019 at 12:00 PM
Hard 120307 – Missing or Invalid Ship From, Address or Postal code [Solution]
When importing an order, you might come across the “Hard 120307 - Missing or Invalid Ship From, Address or Postal code” error. This could relate to...
Mon, 25 Mar, 2019 at 5:20 PM
Error 2502 - This shipment was designated as Residential Delivery but qualifies for FedEx Home Delivery [Solution]
When processing an order, you might come across the "Error 2502 - This shipment was designated as Residential Delivery but qualifies for FedEx Home Del...
Wed, 10 Jul, 2019 at 3:25 PM