How to View Shipment Location [Step-by-Step guide]

Modified on Thu, 27 Mar at 10:14 AM

All tracking events have their own location, which allows you to follow the events of a shipment on a map.


NOTE: This feature is available only when using services that provide geolocation data from supported carriers.


WARNING: To protect privacy, the map shows the approximate shipment location at the time of the event, not the exact address. 


To view a shipment location:


1. Open the tracking details.


2. Click View Location for the desired event.



The shipment location map displays tooltips and markers with event details:

  • Current event location (red marker): The selected event's location. If you clicked the most recent event, this is also the current shipment location. 
  • Origin (blue marker): Shipment origin. 
  • Destination (blue marker): Shipment destination. 


Use the zoom buttons to zoom in or out.



You can click View Location again to close the map.

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