How to set up an eBay Sales Channel [Step-by-step guide]

To connect eBay, you will have to, first, create a Sales Channel connection, and then, set up the connection parameters.

Once the connection has been established between eBay and techOMS, you will be able to push and update Sales Orders, get stock updates, and synchronize inventory.

The process consists in two phases:

1) Create the Sales Channel

2) Configure additional parameters

NOTE: Make sure that you are operating under the correct Vendor and Warehouse before starting.

 

ONBOARDING REQUIREMENTS

Before creating the eBay Sales Channel, make sure you have access to the eBay account that will be connected to techOMS.

The channel creation process uses an eBay sign-in flow. When the registration URL is configured in the application, techOMS redirects you to eBay to authorize the connection using your eBay account credentials.

CREATE THE SALES CHANNEL

NOTE: If the registration URL is setup in the application under System Administrator, techOMS will redirect you to eBay to register the plugin using your eBay username/password.
Otherwise, techOMS will create an empty channel and you must setup the credentials manually.

To create a Sales Channel you will have to follow the instructions in How to Create a Sales Channel [Step-by-step guide]

Once you have added it, proceed to the following section.

CONFIGURE ADDITIONAL PARAMETERS 

To configure additional parameters:

1) Click on the created channel's name in the list

2) Add/Change/Set parameters according to each section as required:

SECTIONS

A) QUICK ACTIONS lets you perform additional actions:

• Health Check: Verifies if the connection is active or not.
• Refresh Settings: Refreshes the Sales Channel settings displayed in techOMS.
• Sync: Enables manual synchronization as detailed in How to Synchronize data through a Sales Channel [Step-by-step guide].
• Save: Saves and commits changes.
• Delete: Deletes the channel connection.

B) VIEW SELECTION allows you to switch between view modes:

• Main settings (default): Configures general and automation behavior using the options outlined in Main Settings of a Beta Sales Channel [Information].
• Advanced settings: Allows to configure privacy and system settings, API Validation Rules for each Entity Type, Units of Measurement, related fields such as Carrier Code and Service Code, and the associated status.
• Channel Settings: Displays and allows configuring the following eBay connection parameters:
  • Api Url: Base API endpoint used by the eBay connection.
  • Access Token: Token used to authenticate API calls with eBay.
  • Refresh Token: Token used to maintain the connection with eBay over time.
  • Throughput: Controls the synchronization and operation speed for the channel.
• Carrier Mappings: Allows to review and set Carrier name mappings between the Sales Channel connection and techOMS as detailed here: How to map Carriers in a Sales Channel [Step-by-step guide]
• SKU Mappings: Allows to review and set SKU mappings between the Sales Channel connection and techOMS as detailed here: How to map SKUs in a Sales Channel [Step-by-step guide]
• Warehouse Mappings: Allows you to bind or modify the connection to a specific warehouse instance by setting or modifying the Warehouse IDs. This links the techOMS warehouse with the corresponding identifier on the Sales Channel side.

C) CONTENT VIEW displays and/or allows editing of the settings in the View Selection section.

NOTE: If you wish to set up automations for the channel, follow the steps here: How to configure Recurring Jobs for Sales/Fulfillment channel Automation [Step-by-step guide]